40400 Privacy Policy — Your Data Security, Our Priority
40400 is committed to protecting the privacy and security of all users' personal data in Malaysia. This policy clearly explains how we collect, use, store, and protect your information when you use our platform.
Last updated: January 2026
What Information Do We Collect?
When you register or use the 40400 platform, we collect several categories of information to ensure smooth and secure service delivery. The types of information collected are as follows:
Full name, date of birth, phone number, email address, and encrypted password collected at registration.
Device type, operating system, web browser, IP address, and session data to ensure login security.
MYR transaction records, deposit methods such as FPX and TNG eWallet, and withdrawal history for verification purposes.
In-platform activity, pages visited, login frequency, and interaction data for service improvement.
How Is This Information Used?
40400 uses collected information solely for legitimate purposes directly related to providing services to users. The primary purposes for which data is used include the following:
- Account management — Processing registrations, verifying identities, and enabling secure access to the platform.
- Transaction processing — Verifying deposits and withdrawals in MYR and maintaining accurate transaction records.
- Platform security — Detecting and preventing fraudulent activity, unauthorised access, and misuse of services.
- Service improvement — Analysing usage patterns to improve platform performance and user experience.
- Communications — Sending account-related notifications, relevant promotions, and important platform updates.
- Legal compliance — Fulfilling legal obligations and regulations applicable in Malaysia.
Cookie Usage and Activity Tracking
The 40400 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored on your device when you visit our website.
Required for core platform functions such as login, account sessions, and security. These cannot be disabled as they are essential to platform operations.
Helping us understand how users interact with the platform to identify areas for improvement and enhance access speed.
Saves your preferences such as display language and interface settings so you do not have to reconfigure them each time you log in.
You can manage cookies through your browser settings. However, disabling essential cookies may affect core platform functionality. 40400 does not use cookies for third-party advertising purposes.
Data Retention and Security Measures
All personal data collected by 40400 is stored on servers protected with high-grade SSL encryption. We enforce strict technical and organisational security procedures to prevent unauthorised access, data loss, or disclosure.
Active user data is retained for the duration of active membership and for the period required by law following account closure, to meet audit and compliance requirements. Once the retention period ends, data will be securely deleted or anonymised.
40400 staff are granted access to user data strictly on a need-to-know basis, and all access is logged and continuously monitored.
- 256-bit SSL encryption for all transmitted data
- Two-factor authentication for sensitive account access
- Continuous monitoring for suspicious activity
- Passwords are stored as irreversible hashes
- Regular security testing on systems and infrastructure
- Clear incident response procedures for any data breach
Sharing Information with Third Parties
40400 does not sell, rent, or trade users' personal information to any third party for commercial purposes. However, there are limited circumstances in which information may be shared:
MYR transaction information is shared with approved payment processors such as FPX, licensed banks, and digital wallet providers to process deposits and withdrawals. These providers are bound by strict confidentiality agreements.
Data may be disclosed to Malaysian government authorities or law enforcement if required by law, court order, or to prevent fraud and illegal activity.
In all data-sharing scenarios, 40400 ensures that information is disclosed only to the extent necessary and that all receiving parties are subject to equivalent data protection obligations.
Your Rights as a User and How to Reach Us
As a 40400 platform user, you have the following rights regarding your personal data:
- Right of Access — You have the right to request a copy of the personal data we hold about you at any time.
- Right of Rectification — If your information is inaccurate or incomplete, you may request that we update it.
- Right to Erasure — You may request the deletion of your personal data, subject to applicable legal data retention obligations.
- Right to Object — You may object to the processing of your data for specific purposes, such as marketing communications.
- Right to Data Portability — You may request your data in a machine-readable format for portability purposes.
To exercise any of the above rights, or if you have any questions regarding this privacy policy, please contact our support team by email at [email protected]. We will respond within three to seven business days. You may also refer to our FAQ page us for more information.
This privacy policy may be updated from time to time. Users will be notified of any material changes via in-platform notifications or email. Continued use of the 40400 platform after changes are published constitutes your acceptance of the updated policy.
For any enquiries regarding your data privacy on the 40400 platform:
Email: [email protected]
Response time: 3–7 working days
Language: Bahasa Melayu & English
Your Data Is Safe With Us
Register your 40400 account with confidence and enjoy Malaysia's sports betting platform that puts your security and privacy first at every step.